Privacy Policy

Personal information: full name; email address; phone number; country of residence; date of birth; government-issued identification documents (for identity verification); and payment card details entered at checkout.

Technical information: IP address; browser type; device information; operating system; login activity; and cookies and similar technologies.

Account information: account registration details; platform activity; transaction history; and customer support communications.

We use your information to: create and manage your account; verify your identity (KYC); process payments and refunds; prevent fraud and financial crime; comply with legal and regulatory obligations; improve our services; provide customer support; send important service notifications; and detect suspicious or abusive activity.

Card payments are processed directly on the Company's systems, which operate under PCI DSS controls. Card numbers and CVV codes are encrypted the moment they are captured, used to authorize the payment with the relevant acquiring bank, and held in encrypted form only while the payment session completes; they are never stored long term.

After a payment completes we retain only the last four digits, card brand, and expiry date for reporting and dispute purposes.

To comply with applicable laws and fraud prevention requirements, we may request identity verification documents before providing certain services or processing payouts.

Providing false, misleading, or inconsistent information may result in account suspension, termination of services, or denial of payouts.

Our website uses cookies and similar technologies to: maintain secure user sessions; improve website functionality; analyze website performance; and personalize user experience.

Users may disable cookies through their browser settings; however, certain features of the website may not function properly.

We do not sell or rent personal information.

We may share information only with: acquiring banks and payment processors involved in executing transactions; identity verification providers; fraud prevention services; cloud hosting and infrastructure providers; professional advisors; and government authorities where required by law.

We implement appropriate technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to: provide our services; comply with legal obligations; resolve disputes; enforce our agreements; and prevent fraud.

Subject to applicable law, you may have the right to: access your personal information; correct inaccurate information; request deletion of your data; restrict processing; object to processing; request data portability; and withdraw consent where applicable.

Requests may be submitted through our contact page.

Your information may be transferred to and processed in jurisdictions outside your country of residence where necessary for the provision of our services and in accordance with applicable law.

Our services are intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under the age of 18.

BridgePayments reserves the right to amend this Privacy Policy at any time. Any updates will become effective upon publication on our website.