Anti-Money Laundering (AML) & Know Your Customer (KYC) Policy
- Last updated:
- Version:
- 2.0
BridgePayments ("Company", "we", "our", or "us") is committed to preventing money laundering, terrorist financing, fraud, sanctions violations, and other financial crimes. This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy outlines the procedures we use to verify customer identities, monitor transactions, and comply with applicable legal obligations.
01Customer Identification (KYC)
Before granting access to certain services or processing payouts, BridgePayments may require customers to complete identity verification.
Verification may include: government-issued photo identification; proof of residential address; selfie or liveness verification; and additional documentation where necessary.
The Company reserves the right to request updated documentation at any time.
02Identity Verification Requirements
Customers must provide accurate, complete, and truthful information.
Accounts created using false identities, forged documents, stolen identities, or misleading information may be suspended or permanently terminated.
Where required, any pending withdrawals or payouts may be withheld until verification has been successfully completed.
03Sanctions Screening
BridgePayments may screen customers against: international sanctions lists; Politically Exposed Persons (PEP) databases; adverse media databases; and other applicable compliance databases.
The Company reserves the right to refuse or terminate services where required by applicable laws or internal compliance procedures.
04Monitoring
We may monitor customer activity to identify unusual or suspicious behavior, including but not limited to: fraudulent payment activity; multiple accounts operated by the same individual; identity inconsistencies; payment disputes and chargeback abuse; use of stolen or unauthorized payment methods; and attempts to circumvent platform rules.
Additional information or documentation may be requested at any time.
05Source of Funds
Where appropriate, BridgePayments may request documentation demonstrating the legitimate source of funds used for purchases or transactions. Examples may include: bank statements; salary documentation; business income records; and other supporting documentation.
06Record Retention
Customer identification records and compliance documentation may be retained for the period required by applicable law or for legitimate business purposes, including fraud prevention and dispute resolution.
07Reporting
Where required by applicable law, BridgePayments may report suspicious activities to the relevant authorities without prior notice to the customer.
08Refusal of Service
BridgePayments reserves the right to: refuse to establish or maintain a customer relationship; suspend or terminate accounts; refuse transactions or payouts; request additional verification; and decline services where compliance requirements are not satisfied.
These actions may be taken whenever the Company reasonably believes that doing so is necessary to comply with applicable laws or to protect the integrity of its services.
09Policy Updates
BridgePayments may amend this AML & KYC Policy at any time. Updated versions become effective immediately upon publication on the Company's website.